OUR RETURN AND REFUND POLICY FOR PURCHASES MADE ONLINE

GENERAL POLICIES

1. Product is returnable within the applicable return window of 3 days before installation of the product, only in case the product received is damaged, has any missing parts or accessories, is defective, or different from the description mentioned on the product detail page on www.weddn.co.in.
2. Customers can request for a replacement unless mentioned otherwise on the product detail page. 
3. For scenarios wherein the product received is damaged or has any missing parts/accessories, the team will contact the customer to confirm details of the damage/missing parts/accessories before issuing the replacement.
   1. For scenarios wherein the product received is different from the description mentioned on the product detail page, the team will arrange for a pick-up from the customer’s registered location and proceed with replacement as requested.
   2. For scenarios wherein the product received is defective, a resolution will be provided.:
4. Replacement will be processed only in the following conditions:
   1. The product was not damaged while in the customer’s possession.
   2. The product is not different from what was originally shipped.
   3. The product is returned in its original condition along with the brand/manufacturer box, MRP tag intact, user manual, warranty card and all in-the-box accessories.
5. For the product where the applicable refund or return window has been exhausted, the product will be repaired as per brand warranty terms.

RETURN/REFUND IS NOT ELIGIBLE WHEN

Weddn.co.in will not consider the product for return or replacement in the following cases:

1. Buyer’s remorse, includes change of mind or incorrect product/model/color ordered.
2. Product has already been installed or is in use, and works as per its specification certified by the brand. 
3. Product has been tampered with, or has missing serial number.
4. Product has been relocated from the primary delivery address registered for installation/demonstration by the customer.
5. The applicable refund window has been exhausted, the product will be repaired as per brand warranty terms.